Workshop Service Advisor, Jobs, Cambridgeshire, Cambridge, 769
Peterborough
Huntingdon

01733 802 300

peterborough@recruitmint.com

Peterborough
118 Culley Court, Orton Southgate, Peterborough, Cambridgeshire PE2 6WA

Huntingdon
4 High Street, Huntingdon, Cambridgeshire, PE29 3TE, 01480 718 333

Workshop Service Advisor - Cambridge

£24,000 to £28,000 per annum - Commercial - Administration
Ref: 769 Date Posted: Monday 09 Oct 2017
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Workshop Service Advisor

The Role:

As a Workshop Service Advisor, you will be concerned with answering any customer questions on their level regarding technical problems, warranties, services and repairs. The Workshop Service Advisor role will also be responding positively to customer telephone enquiries relating to services and repairs, producing invoices for completed work whilst providing an explanation of the content to customers.

Responsibilities:

  • Maintain positive relationships with clients to ensure repeat business
  • Answers customer questions about services, including when to expect vehicle repairs
  • Displays extensive knowledge about products and services
  • Ensures customer vehicles are finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction
  • Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
  • Sending out Invoices on jobs
  • Organising a team of 4 technicians on their daily activities
  • Looking after parts coming in and returns
  • Booking and organising loan cars to customers
  • Booking clerk roles
  • Internal invoicing
  • Parts in/out
  • Upselling services and MOTs etc

Person Specification:

  • Must have experience in the motor trade and be passionate about cars
  • Good Customer Service skills
  • Able to work well within a family run business
  • Knowledge of Vehicle Parts and Services
  • Good computer Skills
  • Strong Customer-Facing Skills
  • Good communication Skills
  • Team Management
  • Sales Experience
  • Enthusiastic Attitude
  • Self-Motivated

Hours and Pay:

  • Monday – Friday 8.00 am – 6.00 pm
  • £24,000 - £28,000 per annum
  • Temp to perm
  • Free parking
  • Pension

The Company:

Recruit Mint are working closely with a family run business who specialise in the Motor trade in Cambridgeshire, they’re recruiting for a tenacious, friendly Workshop Service Advisor. This is a fantastic opportunity for the right candidate to join a successful and innovative team.

 

Why us?

We will give you personal and professional advice. We will always do our best to find you that right opportunity.

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Process

Making sure that the opportunity is right for both you and our clients, we follow a thorough 17 point recruitment process.

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 17 Church Walk, Peterborough, Cambridgeshire PE1 2TP

01733 802 300 peterborough@recruitmint.com

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