Customer Care Advisor, Jobs, Cambridgeshire, Ely, 719

01733 802 300

118 Culley Court, Orton Southgate, Peterborough, Cambridgeshire PE2 6WA

4 High Street, Huntingdon, Cambridgeshire, PE29 3TE, 01480 718 333

This vacancy is now closed

Customer Care Advisor - Ely

£16,000 - £18,000 per annum - Commercial - Customer Service
Ref: 719 Date Posted: Wednesday 09 Aug 2017
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Customer Care Advisor

The Role:

We have an exciting new opportunity for a Customer Care Advisor to join our clients dedicated Quality team. The ideal candidate will have experience in a customer focused role as well as being able to demonstrate an interest / awareness of customer service and a commitment to continuous improvement.


  • Supporting complaint investigations
  • Answering phone calls & customer queries
  • Providing technical support where required
  • Audit and compliance of current process controls
  • Creation and maintenance of procedures and the quality manual
  • FTIR investigations
  • Laboratory testing and collecting testing data
  • Supporting internal and external site audits

Person Specification:

  • Excellent organisational skills
  • Outstanding attention to detail
  • Deadline focused
  • A team player, with individual sense of ownership
  • Excellent communicator
  • Working knowledge of Microsoft Office packages

Hours and Pay:

  • Monday – Friday 9:00am – 5:30pm (37.5 hours)
  • £16,000 - £18,000 per annum
  • Free parking
  • Pension

The Company:

The client we are working with are highly respected and established company within their market. They are based in the picturesque town of Cambridge. They work across several highly competitive industries, they thrive within these industries due to their ability to solve almost every problem for their clients. By sourcing the highest quality products, keeping a close eye on consumer trends and always focusing on product development in an ever-changing market.

Why us?

We will give you personal and professional advice. We will always do our best to find you that right opportunity.

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Making sure that the opportunity is right for both you and our clients, we follow a thorough 17 point recruitment process.

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01733 802 300

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