Account Administrator - Peterborough

Account Administrator

The Role:

This position will require an individual to provide a full administrative role to the client including daily enhancement of data, the creation of online sales, daily pricing of stock, and providing ‘Helpdesk’ support to personnel. The role will require ad-hoc tasks as necessary to meet the business needs and for your own personal development.

Responsibilities:

• Carry out various Customer tasks performed
• Ensure that customer SLA’s are met or exceeded
• Answering and responding to emails and telephone enquiries from clients
• Ensuring that all quality and Health and Safety standards are met and exceeded at all times
• Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties
• Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development

Person Specification:

• This role has a great deal of customer service focus and so a high degree of attention to detail is required
• Have a good understanding of Microsoft products and excellent data entry skills
• Previous Administration skills
• A positive, encouraging attitude
• An excellent telephone manner
• The ability to develop good product and marketing knowledge

Hours & Pay:

• Monday – Friday 09.00 – 17.30
• £8.21 per hour
• Free parking

The Company:

This is an exciting opportunity to join a thriving, successful organisation who are a fast growing, well-known brand in their market sector. Based in Peterborough, our client is looking for a tenacious and highly motivated Administrator.